Privacy statement

Responsible for processing

Your personal data is processed by Paynovate SA, with principal place of business in rue des Colonies 18, B-1000 Brussels, Belgium, registered with the Crossroads Bank for Enterprises under No. BE0506 763 929.

You can contact Paynovate on info@paynovate.com.

Why we process your data

We process your data so as to be able to offer answers to your questions about our services and in connection with the management of the contractual relation between yourself and Paynovate.

Your data is processed on the basis of the law of 30 July 2018 on the protection of the personal data of natural persons.

If you object to the processing of your data we will be unable to offer you any answers about our services and, should the situation arise, you will then not be able to call on our services or, again, the contract may simply have to be discontinued.

You may of course withdraw your consent at any time.

Where we get your data

We process the data that you provide.

Where we send your data

We send your data to third parties with which you have concluded some form of contract.

Your data will be kept for a period of two (2) years.

Your rights as interested party

According to the relevant laws, you have the right to inspect your personal data. Any incomplete or incorrect data will be corrected at your request.

To do this you just contact the office manager on info@paynovate.com, attaching a copy of your identity card (front and back).

You may oppose the use of your data for commercial purposes. To do this, just contact the office manager on info@paynovate.com.

If you do not wish to receive (any further) publicity material from us, just contact the office manager on info@paynovate.com.

If we process your data on the basis of your express consent you have the right to have specific data deleted. You also have the right to limit the processing of specific data or to object to certain forms of processing.

You have the right to obtain your data or to make arrangement for its transfer to a new processing manager. In that case please let us know if you wish to receive that data and where you would like it to be sent.

Questions and complaints

If you have any question or comments you can always contact us on info@paynovate.com..

If you have any complaints you should contact the Data Protection Authority at:

Rue de la Presse 35 Drukpersstraat, 1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
commission@privacycommission.be