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Cookie Policy

1. INTRODUCTION AND SCOPE

This Privacy Statement (the “Statement”) applies to the website www.Paynovate.com

(the “Website”), owned, operated and/or used by:

Paynovate

Cantersteen 47

1000 Brussels

BELGIUM

Business Number: 0506.763.929

This document is strictly confidential, neither to be shared in public nor outside your organization

Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com

Cookie Policy

Hereinafter “Paynovate”, “we” or “us”

Paynovate considers the protection of privacy as being of fundamental importance and would

like to enable you - as a visitor to its website - to retain full control over what happens to your

personal data and privacy and to keep you informed.

All capitalized terms not defined in this Statement shall have the meaning given to them in

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the

protection of natural persons with regard to the Processing of personal data and on the free

movement of such data and repealing Directive 95/46/EC (“General Data Protection

Regulation” or “GDPR”).

Your Personal Data and your privacy are protected by Paynovate in accordance with Belgian and

European regulations on the protection of privacy. Please read this Statement very carefully.

The following describes not only your rights, but also the way in which you can exercise these

rights.

By visiting our Website, disclosing your Personal Data, or accepting this Statement, you

expressly consent to the way Paynovate collects and Processes your Personal Data as

described in this Statement.

2. WHAT ARE COOKIES?

Cookies are small pieces of information in the form of text files, created by a program on the

server of the Website, which are then placed on the hard drive of your computer when you visit

the Website.

The Website uses cookies to identify you as a user of the Website, to remember your preferred

language, for analytical purposes, for social media and to facilitate navigation on the Website for

you. By using cookies you do not need to identify yourself repeatedly, e.g. for personalized

services (such as filling in your user name or password, selecting a language).

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Cookie Policy

3. WHATCOOKIESDOESPAYNOVATEUSE?Types of cookies on the website

The following types of cookies can be placed when you visit the Website:

Essential cookies are strictly necessary for the functioning of the Website. Technical cookies

are placed as soon as you visit the Website. Due to the technical necessity of the essential

cookies, only an information obligation applies and you cannot refuse these cookies.

Analytical cookies compile statistics on certain information (e.g. popularity, number of visitors,

...), track browsing behaviour and follow visitors of the Website in order to later respond to their

browsing behaviour (e.g. personalized promotional campaigns). Analytical cookies will only be

placed if you accept these cookies.

Targeting cookies can be used to make advertisements more relevant to your interests.

Advertising cookies for advertising, including serving and rendering ads, personalizing ads

(depending on your ad settings at g.co/adsettings), limiting the number of times that an ad is

shown to a user, muting ads that you have chosen to stop seeing and measuring the

effectiveness of ads.

More specifically, Paynovate uses the following cookies:

ESSENTIAL COOKIES:

Name:

_hs_opt_out

_hs_do_not_track

_hs_initial_opt_in

_hs_cookie_cat_pref

_hs_ab_test

<id>_key (the cookie name is unique for each password-protected page)

hs-messages-is-open

hs-messages-hide-welcome-message

Information collected by the cookie:

_hs_opt_out: information of behaviour, IP address, language, type of browser, unique user ID,

etc.

This document is strictly confidential, neither to be shared in public nor outside your organization

Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com

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_hs_do_not_track: information of behaviour, IP address, language, type of browser, unique

user ID, etc.

_hs_initial_opt_in: information of behaviour, IP address, language, type of browser, unique user

ID, etc.

_hs_cookie_cat_pref: data concerning the consented categories;

_hs_ab_test: the id of the A/B test page and the id of the variation that was chosen for the

Cookie Policy

visitor;

<id>_key: contains an encrypted version of the password so future visits to the page will not

require the password again;

hs-messages-is-open: information of behaviour, IP address, language, type of browser, unique

user ID, etc.

hs-messages-hide-welcome-message: information of behaviour, IP address, language, type of

browser, unique user ID, etc.

Purpose:

_hs_opt_out: this cookie is used by the opt-out privacy policy to remember not to ask the

visitor for cookie acceptance again: contains yes or no string;

_hs_do_not_track: this cookie can be set to prevent the tracking code from sending any

information to hubspot: contains yes string;

_hs_initial_opt_in: this cookie is used to prevent the banner from always displaying when

visitors are browsing in strict mode: contains yes or no string;

_hs_cookie_cat_pref: this cookie is used to record the categories a visitor has consented to;

_hs_ab_test: this cookie is used to consistently serve visitors the same version of an A/B test

page they’ve seen before;

<id>_key: when visiting a password-protected page, this cookie is set so future visits to the

page from the same browser do not require login again;

hs-messages-is-open: this cookie is used to determine and save whether the chat widget is

open for future visits: contains a Boolean value of True if present;

hs-messages-hide-welcome-message: This cookie is used to prevent the chat widget welcome

message from appearing again for one day after it is dismissed: contains a Boolean value of True

or False.

Lawfulness of Processing:

Legitimate interest

Retention period for the collected cookies:

_hs_opt_out: the cookie will be retained for thirteen (13) months;

_hs_do_not_track: the cookie will be retained for thirteen (13) months;

_hs_initial_opt_in: the cookie is retained for seven (7) days;

_hs_cookie_cat_pref: the cookie will be retained for thirteen (13) months;

_hs_ab_test: the cookie will be retained for the duration of the session;

<id>_key: the cookie will be retained for fourteen (14) days;

hs-messages-is-open: the cookie will expire after thirty (30) minutes;

hs-messages-hide-welcome-message: this cookie expires after twenty-four (24) hours.

This document is strictly confidential, neither to be shared in public nor outside your organization

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ANALYTICAL COOKIES:

Cookie Policy

Cookie publisher

(first vs. third party):

_hs_opt_out: third party cookie (hubspot: https://knowledge.hubspot.com/reports/what-

cookies-does-hubspot-set-in-a-visitor-s-browser );

_hs_do_not_track: third party cookie (hubspot: ibid);

_hs_initial_opt_in: third party cookie (hubspot: ibid);

_hs_cookie_cat_pref: third party cookie (hubspot: ibid);

_hs_ab_test: third party cookie (hubspot: ibid);

<id>_key: third party cookie (hubspot: ibi );

hs-messages-is-open: third party cookie (hubspot: ibid);

hs-messages-hide-welcome-message: third party cookie (hubspot: ibid).

Name:

_ga_gid

_gat (if Google Analytics is deployed via Google Tag Manager, this cookie will be named:

dc_gtm)

_hstc

_hssc

_hssrc

Information collected by the cookie:

_ga: information of behaviour, IP address, language, type of browser, unique user ID, etc.

_gid: information of behaviour, IP address, language, type of browser, unique user ID, etc.

_gat: information of behaviour, IP address, language, type of browser, unique user ID, etc.

_hstc: domain, timestamp and session data;

_hssc: information pertaining to the performance of _hstc cookie, domain, viewcount,

timestamps;

_hssrc: information of behaviour, IP address, language, type of browser, unique user ID, etc.

Purpose:

_ga: the cookie is used to distinguish users for the generation of statistical data and the

analysis of the Website traffic;

_gid: the cookie is used to distinguish users for the generation of statistical data and the

analysis of the Website traffic;

_gat: the cookie is used to throttle request rates;

_hstc: the cookie is used to track visitors;

_hssc: the cookie is used to track sessions;

_hssrc: the cookie determines if a visitor has restarted their session.

This document is strictly confidential, neither to be shared in public nor outside your organization

Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com

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Lawfulness of Processing:

Cookie Policy

Consent

Retention period for the collected cookies:

_ga: the cookie will be retained for two (2) years;

_gid: the cookie will be retained for twenty-four (24) hours;

_gat: the cookie will be retained for one (1) minute;

_hstc: the cookie will be retained for thirteen (13) months;

_hssc: the cookie will be retained for thirty (30) minutes;

_hssrc: the cookie will be retained for the duration of the session.

Cookie publisher

(first vs. third party):

_ga: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )

_gid: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )

_gat: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )

_hstc: third party cookie (hubspot: https://knowledge.hubspot.com/reports/what-cookies-

does-hubspot-set-in-a-visitor-s-browser );

_hssc: third party cookie (hubspot: ibid);

_hssrc: third party cookie (hubspot: ibid).

TARGETING COOKIES:

Name:

_fbpfr

Information collected by the cookie:

_fbp: a unique user ID for tracking;

fr: behaviors and users ID of the visitor.

Purpose:

the cookies are used for tailored advertisement and targeting

Lawfulness of Processing:

Consent

This document is strictly confidential, neither to be shared in public nor outside your organization

Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com

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Retention period for the collected cookies:

Cookie publisher

_gac_

Cookie Policy

_fbp: the cookie will be retained for three (3) months;

fr: the cookie will be retained for three (3) months.

(first vs. third party):

_fbp: third party cookie (facebook: https://www.facebook.com/policies/cookies/ );

fr: third party cookie (facebook: https://www.facebook.com/policies/cookies/ ).

ADVERTISING COOKIES:

Name:

_gads

_gcl_

Information collected by the cookie:

_gads: information of behaviour, IP address, language, type of browser, unique user ID, etc.

_gac_: information of behaviour, IP address, language, type of browser, unique user ID, etc.

_gcl_: information of behaviour, IP address, language, type of browser, unique user ID, etc.

Purpose:

_gads: enables Google ads;

_gac_: measure user activity with advertising campaign;

_gcl_: measure data regarding advertisement clicks, official actions, conversions.

Lawfulness of Processing:

Consent

Retention period for the collected cookies:

_gads: the cookie will be retained for thirteen (13) months;

_gac_: the cookie will be retained for ninety (90) days;

_gcl_: the cookie will be retained for ninety (90) days.

Cookie publisher

(first vs. third party):

_gads: third party cookie (google analytics: https://policies.google.com/privacy?hl=en );

_gac_: third party cookie (google analytics: https://policies.google.com/privacy?hl=en );

This document is strictly confidential, neither to be shared in public nor outside your organization

Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com

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Cookie Policy

_gcl_: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )

4. COOKIE MANAGEMENT

You can manage the use of cookies yourself. For example, you may choose to refuse certain

cookies or only accept a limited number of cookies. Please note, however, that certain features

of the Website are only available, accessible or workable if you have accepted cookies.

Accepting cookies makes browsing the internet much easier and ensures that the Websites

performs better. The use of cookies is generally accepted by internet users.

By changing the settings of your internet browser, you can ensure that you are notified each

time cookies are being sent, or even prevent cookies from being created or stored on the hard

drive of your computer. However, Paynovate cannot guarantee access to and operation of the

Website if you have disabled the creation of cookies by your internet browser.

Managing and deleting cookies is possible via the settings of your browser:

BROWSER

HOW TO MANAGE AND DELETE COOKIES VIA YOUR BROWSER:

Apple Safari

https://support.apple.com/en-gb/HT201265

Google Chrome

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Internet Explorer

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-

cookies

Mozilla Firefox

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

We Process the personal data that we collect through our cookies. You can read in our Privacy

Policy how this processing is done and what rights you have.

Third-party cookies are governed by the cookie policies of the applicable third-party providers.

This document is strictly confidential, neither to be shared in public nor outside your organization

Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com

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