1. INTRODUCTION AND SCOPE
This Privacy Statement (the “Statement”) applies to the website www.Paynovate.com
(the “Website”), owned, operated and/or used by:
Paynovate
Cantersteen 47
1000 Brussels
BELGIUM
Business Number: 0506.763.929
This document is strictly confidential, neither to be shared in public nor outside your organization
Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com
Cookie Policy
Hereinafter “Paynovate”, “we” or “us”
Paynovate considers the protection of privacy as being of fundamental importance and would
like to enable you - as a visitor to its website - to retain full control over what happens to your
personal data and privacy and to keep you informed.
All capitalized terms not defined in this Statement shall have the meaning given to them in
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the
protection of natural persons with regard to the Processing of personal data and on the free
movement of such data and repealing Directive 95/46/EC (“General Data Protection
Regulation” or “GDPR”).
Your Personal Data and your privacy are protected by Paynovate in accordance with Belgian and
European regulations on the protection of privacy. Please read this Statement very carefully.
The following describes not only your rights, but also the way in which you can exercise these
rights.
By visiting our Website, disclosing your Personal Data, or accepting this Statement, you
expressly consent to the way Paynovate collects and Processes your Personal Data as
described in this Statement.
2. WHAT ARE COOKIES?
Cookies are small pieces of information in the form of text files, created by a program on the
server of the Website, which are then placed on the hard drive of your computer when you visit
the Website.
The Website uses cookies to identify you as a user of the Website, to remember your preferred
language, for analytical purposes, for social media and to facilitate navigation on the Website for
you. By using cookies you do not need to identify yourself repeatedly, e.g. for personalized
services (such as filling in your user name or password, selecting a language).
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Cookie Policy
3. WHATCOOKIESDOESPAYNOVATEUSE?Types of cookies on the website
The following types of cookies can be placed when you visit the Website:
Essential cookies are strictly necessary for the functioning of the Website. Technical cookies
are placed as soon as you visit the Website. Due to the technical necessity of the essential
cookies, only an information obligation applies and you cannot refuse these cookies.
Analytical cookies compile statistics on certain information (e.g. popularity, number of visitors,
...), track browsing behaviour and follow visitors of the Website in order to later respond to their
browsing behaviour (e.g. personalized promotional campaigns). Analytical cookies will only be
placed if you accept these cookies.
Targeting cookies can be used to make advertisements more relevant to your interests.
Advertising cookies for advertising, including serving and rendering ads, personalizing ads
(depending on your ad settings at g.co/adsettings), limiting the number of times that an ad is
shown to a user, muting ads that you have chosen to stop seeing and measuring the
effectiveness of ads.
More specifically, Paynovate uses the following cookies:
ESSENTIAL COOKIES:
Name:
_hs_opt_out
_hs_do_not_track
_hs_initial_opt_in
_hs_cookie_cat_pref
_hs_ab_test
<id>_key (the cookie name is unique for each password-protected page)
hs-messages-is-open
hs-messages-hide-welcome-message
Information collected by the cookie:
_hs_opt_out: information of behaviour, IP address, language, type of browser, unique user ID,
etc.
This document is strictly confidential, neither to be shared in public nor outside your organization
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_hs_do_not_track: information of behaviour, IP address, language, type of browser, unique
user ID, etc.
_hs_initial_opt_in: information of behaviour, IP address, language, type of browser, unique user
ID, etc.
_hs_cookie_cat_pref: data concerning the consented categories;
_hs_ab_test: the id of the A/B test page and the id of the variation that was chosen for the
Cookie Policy
visitor;
<id>_key: contains an encrypted version of the password so future visits to the page will not
require the password again;
hs-messages-is-open: information of behaviour, IP address, language, type of browser, unique
user ID, etc.
hs-messages-hide-welcome-message: information of behaviour, IP address, language, type of
browser, unique user ID, etc.
Purpose:
_hs_opt_out: this cookie is used by the opt-out privacy policy to remember not to ask the
visitor for cookie acceptance again: contains yes or no string;
_hs_do_not_track: this cookie can be set to prevent the tracking code from sending any
information to hubspot: contains yes string;
_hs_initial_opt_in: this cookie is used to prevent the banner from always displaying when
visitors are browsing in strict mode: contains yes or no string;
_hs_cookie_cat_pref: this cookie is used to record the categories a visitor has consented to;
_hs_ab_test: this cookie is used to consistently serve visitors the same version of an A/B test
page they’ve seen before;
<id>_key: when visiting a password-protected page, this cookie is set so future visits to the
page from the same browser do not require login again;
hs-messages-is-open: this cookie is used to determine and save whether the chat widget is
open for future visits: contains a Boolean value of True if present;
hs-messages-hide-welcome-message: This cookie is used to prevent the chat widget welcome
message from appearing again for one day after it is dismissed: contains a Boolean value of True
or False.
Lawfulness of Processing:
Legitimate interest
Retention period for the collected cookies:
_hs_opt_out: the cookie will be retained for thirteen (13) months;
_hs_do_not_track: the cookie will be retained for thirteen (13) months;
_hs_initial_opt_in: the cookie is retained for seven (7) days;
_hs_cookie_cat_pref: the cookie will be retained for thirteen (13) months;
_hs_ab_test: the cookie will be retained for the duration of the session;
<id>_key: the cookie will be retained for fourteen (14) days;
hs-messages-is-open: the cookie will expire after thirty (30) minutes;
hs-messages-hide-welcome-message: this cookie expires after twenty-four (24) hours.
This document is strictly confidential, neither to be shared in public nor outside your organization
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ANALYTICAL COOKIES:
Cookie Policy
Cookie publisher
(first vs. third party):
_hs_opt_out: third party cookie (hubspot: https://knowledge.hubspot.com/reports/what-
cookies-does-hubspot-set-in-a-visitor-s-browser );
_hs_do_not_track: third party cookie (hubspot: ibid);
_hs_initial_opt_in: third party cookie (hubspot: ibid);
_hs_cookie_cat_pref: third party cookie (hubspot: ibid);
_hs_ab_test: third party cookie (hubspot: ibid);
<id>_key: third party cookie (hubspot: ibi );
hs-messages-is-open: third party cookie (hubspot: ibid);
hs-messages-hide-welcome-message: third party cookie (hubspot: ibid).
Name:
_ga_gid
_gat (if Google Analytics is deployed via Google Tag Manager, this cookie will be named:
dc_gtm)
_hstc
_hssc
_hssrc
Information collected by the cookie:
_ga: information of behaviour, IP address, language, type of browser, unique user ID, etc.
_gid: information of behaviour, IP address, language, type of browser, unique user ID, etc.
_gat: information of behaviour, IP address, language, type of browser, unique user ID, etc.
_hstc: domain, timestamp and session data;
_hssc: information pertaining to the performance of _hstc cookie, domain, viewcount,
timestamps;
_hssrc: information of behaviour, IP address, language, type of browser, unique user ID, etc.
Purpose:
_ga: the cookie is used to distinguish users for the generation of statistical data and the
analysis of the Website traffic;
_gid: the cookie is used to distinguish users for the generation of statistical data and the
analysis of the Website traffic;
_gat: the cookie is used to throttle request rates;
_hstc: the cookie is used to track visitors;
_hssc: the cookie is used to track sessions;
_hssrc: the cookie determines if a visitor has restarted their session.
This document is strictly confidential, neither to be shared in public nor outside your organization
Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com
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Lawfulness of Processing:
Cookie Policy
Consent
Retention period for the collected cookies:
_ga: the cookie will be retained for two (2) years;
_gid: the cookie will be retained for twenty-four (24) hours;
_gat: the cookie will be retained for one (1) minute;
_hstc: the cookie will be retained for thirteen (13) months;
_hssc: the cookie will be retained for thirty (30) minutes;
_hssrc: the cookie will be retained for the duration of the session.
Cookie publisher
(first vs. third party):
_ga: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )
_gid: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )
_gat: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )
_hstc: third party cookie (hubspot: https://knowledge.hubspot.com/reports/what-cookies-
does-hubspot-set-in-a-visitor-s-browser );
_hssc: third party cookie (hubspot: ibid);
_hssrc: third party cookie (hubspot: ibid).
TARGETING COOKIES:
Name:
_fbpfr
Information collected by the cookie:
_fbp: a unique user ID for tracking;
fr: behaviors and users ID of the visitor.
Purpose:
the cookies are used for tailored advertisement and targeting
Lawfulness of Processing:
Consent
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Retention period for the collected cookies:
Cookie publisher
_gac_
Cookie Policy
_fbp: the cookie will be retained for three (3) months;
fr: the cookie will be retained for three (3) months.
(first vs. third party):
_fbp: third party cookie (facebook: https://www.facebook.com/policies/cookies/ );
fr: third party cookie (facebook: https://www.facebook.com/policies/cookies/ ).
ADVERTISING COOKIES:
Name:
_gads
_gcl_
Information collected by the cookie:
_gads: information of behaviour, IP address, language, type of browser, unique user ID, etc.
_gac_: information of behaviour, IP address, language, type of browser, unique user ID, etc.
_gcl_: information of behaviour, IP address, language, type of browser, unique user ID, etc.
Purpose:
_gads: enables Google ads;
_gac_: measure user activity with advertising campaign;
_gcl_: measure data regarding advertisement clicks, official actions, conversions.
Lawfulness of Processing:
Consent
Retention period for the collected cookies:
_gads: the cookie will be retained for thirteen (13) months;
_gac_: the cookie will be retained for ninety (90) days;
_gcl_: the cookie will be retained for ninety (90) days.
Cookie publisher
(first vs. third party):
_gads: third party cookie (google analytics: https://policies.google.com/privacy?hl=en );
_gac_: third party cookie (google analytics: https://policies.google.com/privacy?hl=en );
This document is strictly confidential, neither to be shared in public nor outside your organization
Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com
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Cookie Policy
_gcl_: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )
4. COOKIE MANAGEMENT
You can manage the use of cookies yourself. For example, you may choose to refuse certain
cookies or only accept a limited number of cookies. Please note, however, that certain features
of the Website are only available, accessible or workable if you have accepted cookies.
Accepting cookies makes browsing the internet much easier and ensures that the Websites
performs better. The use of cookies is generally accepted by internet users.
By changing the settings of your internet browser, you can ensure that you are notified each
time cookies are being sent, or even prevent cookies from being created or stored on the hard
drive of your computer. However, Paynovate cannot guarantee access to and operation of the
Website if you have disabled the creation of cookies by your internet browser.
Managing and deleting cookies is possible via the settings of your browser:
BROWSER
HOW TO MANAGE AND DELETE COOKIES VIA YOUR BROWSER:
Apple Safari
https://support.apple.com/en-gb/HT201265
Google Chrome
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Internet Explorer
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-
cookies
Mozilla Firefox
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
We Process the personal data that we collect through our cookies. You can read in our Privacy
Policy how this processing is done and what rights you have.
Third-party cookies are governed by the cookie policies of the applicable third-party providers.
This document is strictly confidential, neither to be shared in public nor outside your organization
Paynovate | Cantersteen 47 | B-1000 Brussels | Belgium | info@paynovate.com
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